Refund policy
30-Day store credit on unopened items.
If a package is returned due to:
- Insufficient or incorrect address
- Unclaimed delivery
A refund will be issued minus shipping and/or restocking fees (if applicable).
Please note: Due to current transit times, returned packages may take up to or longer than 6 weeks to be received.
Once an approved return is received and inspected:
- Refunds will be processed using the original method of payment
- Automated notifications will be sent to the contact information provided at checkout
Please allow sufficient time for the return inspection process. Refund posting times may vary; contact your financial institution for specific processing timelines.
Customers have 48 hours from confirmed delivery (as reported by the shipping carrier) to report:
- Damages
- Missing items
- Defective items
- Order errors
Reports submitted after this timeframe may not be eligible for review.